None of this would have been possible without the support of Northern Pipe Products Inc. of Fargo, North Dakota, and its parent company, Otter Tail Corporation. Northern Pipe Products Inc., guided by deeply held values, is a â€œlaboratory for human potential.â€ Paul Palmes was blessed to have been a part in building and working with the rest of the staff at â€œNPPâ€ in an environment best explained by the first of its values: â€œWe place the highest value in the limitless potential of people. Provided opportunity, we will accomplish great things.â€
Indeed, just as PDCA auditing takes its place in the working vocabulary of process auditing, the same can be said for Northern Pipe in that its products and services are an industry benchmark for excellence and innovation. Northern Pipe Products Inc. is in the business of providing opportunity, and does so for those who actively seek to achieve their potential. Itâ€™s the same for the President as it is for everyone else. If you want to accomplish great things, this is the place to try.
Northern Pipe Products employs 130 people in two locations, the original PVC pipe plant in Fargo, and our new polyethylene (PE) facility in Hampton, Iowa. Visit the web site for more detail. We are an open book company, patterned after Jack Stackâ€™s model in his book, â€œThe Great Game of Business.â€ We also believe in â€œself-directed work teams,â€ and have converted operations over the past three years to better meet the needs of our most valuable assets – our people.
Our story is now in print.. The American Society of Quality has published a case study of our journey toward self-direction, entitled, “The Magic of Self Directed Work Teams.” A link is available on our home page.