Paul C Palmes

Paul C Palmes, CQM, CQA

He received his BS in Education from Wittenberg University in Springfield, Ohio and his MA in Administration from Gonzaga University in Spokane, Washington.

He is currently employed as President of Business Standards Architects, Inc., of Fargo, North Dakota

For the past 20 years his work as a specialist in quality management and world-class quality systems has enabled several organizations to attain ISO 9000 registration and many others to improve profitability and culture. He is a senior member of the American Society for Quality and is a Certified Quality Manager and Certified Lead Auditor. As a member, now Vice Chair and Membership Chair of the US TAG to ISO TC 176, Palmes was active in the 2000 revision of the international ISO 9000 quality standard. He was chosen to represent the United States as lead expert concerning the economics of quality in the development of a new international guidance standard (ISO 10014) as a member of the national delegation. His publications include, “Process Driven Comprehensive Auditing, published by the ASQ Quality Press and his October 2003 article in Quality Progress Magazine concerning Sarabands Oxley compliance and the importance of Quality and Environmental audits. He is a regular contributor and member of the editorial board of “The Auditor Newsletter,” published by Paton Press. His second book, “The Magic of Self Directed Work Teams” ( was released in late 2005, also published by ASQ Press. He was asked to join the Steering Committee of the Open Compliance and Ethics Group (OCEG) developing fully integrated ethics and compliance guidelines for US corporations. He serves as the international TC 176 co-chair to the IAF Conformity Assessment Liaison Group and the Auditing Practices Group; working to provide the “user’s prespective” in each committee reporting to the International Accreditation Forum (IAF). He also represents US TAG to TC 176 on the Council of the ANSI-ASQ National Accreditation Board (ANAB).

Experience in corporate life cycle analysis, ethics, leadership and transition planning is also of special importance as he works to maximize potential, profitability and communication within organizations.

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