Introduction to ISO – Part Two

Here’s hoping you’re enjoying a wonderful and exciting start to the new year. Personally, the pace of life and degree of change during the last month has been particularily demanding. My apology, therefore, for the unusually long time span between Podcasts. We’ll just have to work through the next several months together to determine the new pace of release, but I’ll try my best to post every two weeks. Call that a “New Year’s Resolution!”

This program is a follow up to the initial “Introduction to ISO” and hopefully will serve to summarize the overall intent and structure of the 9001 Standard. To listen to the program, just click on the title below:

Introduction to ISO – Part Two

I can’t express how grateful I am to you for your continued interest in these programs! If I can address a particular subject that is of special interest to you, please E-mail me with your suggestion. My work address is paulpalmes@pdcauditing.com

Tunnels and other Connections

The tunnel picture that serves as a banner to this website was a bit of a shock to discover in real life as I drove from Geneva to Luzerne during last week’s visit to Switzerland. Whether I actually passed through this tunnel or other members of its immediate family is uncertain. What is clear is that its construction is definately according to Swiss design.

Living with snow, sleet and freezing rain as we do in Minnesota/North Dakota, USA would be that much easier were we to tunnel between cities much as the Swiss connected towns and villages on either sides of major mountains. As a college student making regular trips from New York to Ohio, I was fascinated by similar tunnels on the Pennsylvania Turnpike. By comparison, however, the Swiss have elevated tunnelling to an artform.

Communication is tunnel-like as it connects us to those things we seek. “Driving to the point,” and “following along” are metaphors for progress to some new understanding as either the path breaker or next in line. That moment when first noticing the sun on those tunnel walls, as the end ever so gradually came into view, was identical to the feeling I experience when a new concept takes hold within me. It’s immediate, refreshing and affirming. Driving out of a tunnel, we emerge into a new realm – with unlimited headroom!

Juran

Juran’s work had a profound effect on mid-2oth century management as he echoed and expanded the work of Deming, collected what continues to be the preeminent text of the Quality Management Body of Knowledge and popularized what we have come to call the 80-20 Rule. The net effect of those contributions will remain with us in perpetuity.

To listen to the program, click on the title below:

Juran

If you wish to E-mail me directly, feel free to do so at paulpalmes@pdcauditing.com. Or, better yet, leave a comment here at the site. That way, everyone can follow along and add their thoughts when the spirit moves them!

Deming’s 14 Points – Part Two

The last seven of Deming’s 14 points are bit more direct. They are also a call to recognize unlimited human potential and our innate ability to grow and improve. Though this may be the final Deming chapter in this series, there’s no doubt that his contributions will continue to echo throughout all previous and remaining Quality 101 programs. To listen to the program, please click on the title below:

Deming’s 14 Points – Part Two

Here’s hoping that you’re fit, rested and ready to have a great day. That ought to be more than a memory from when you were a kid in third grade! paulpalmes@pdcauditing.com

W. Edwards Deming

This is the first of three programs dedicated to the teachings of W. Edwards Deming. The Internet has numerous websites devoted to his thoughts and methods. I strongly suggest that you avail yourself of many of these offerings if this and programs that follow stir your interest in this giant among those we’ve been calling “The Quality Gurus.”

To listen to the Program, please click on the title below:

W. Edwards Deming

Thanks!!

Paul

paulpalmes@pdcauditing.com

Phillip Crosby

Live from Panama City, Panama! While this may be another remote Podcast, the program continues the discussion of the influential Quality Guru’s of the past century. Our subject is Phillip Crosby, by any account a true visionary in getting through to the masses regarding the importance of quality.

To Listen to the program, please click on the program title below:

Phillip Crosby

Keep those cards and letters coming! I really appreciate hearing from you through comments you share with us here on the site, or the occasional E-mail to me directly at paulpalmes@pdcauditing.com
Paul

Quality Gurus

The Quality gurus of the early, middle and late 20th century continue to intrigue us with their unique perceptions and transcending abilities to see within systems and processes what most of us cannot even begin to imagine. This first program discusses common traits of the parted masters and their contemporaries.

To listen to the program, please click on the bold link below:

The Quality Gurus

Thanks to John Bethell, Quality Manager, UK, for bringing this topic to the Podcast series. Your ideas and suggestions are always welcome, so don’t hesitate to E-mail me directly at paulpalmes@pdcauditing.com
Be Safe!