It’s with a nod to Hans Zeyer in Bavaria that I follow recent programs regarding ISO 9001 with an examination of processes and controls. A loyal listener, Hans commented at the website that he was interested in the subject. So, in the interest of customer satisfaction, and after a great week of process-based auditing this Podcast turns out to be not only relevant, but timely as well!
Thanks Hans! To listen to the program, just click on the title below:
Processes and Controls
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