Quality Gurus

The Quality gurus of the early, middle and late 20th century continue to intrigue us with their unique perceptions and transcending abilities to see within systems and processes what most of us cannot even begin to imagine. This first program discusses common traits of the parted masters and their contemporaries.

To listen to the program, please click on the bold link below:

The Quality Gurus

Thanks to John Bethell, Quality Manager, UK, for bringing this topic to the Podcast series. Your ideas and suggestions are always welcome, so don’t hesitate to E-mail me directly at paulpalmes@pdcauditing.com
Be Safe!

5 thoughts on “Quality Gurus

  1. Paul

    Great subject today Qualiy Gurus and yes you are on of them!
    Enjoy listening to you each week excellent subject matter look forward to the weekly pdcauditing presentations.

  2. Paul,

    great (as usual) podcast on the Quality Guru’s. Looking forward to the next one already.

    I totally agree with you on Tony Robbins – He is obviously a master marketer, and is in my opinion the greatest communicator I have come across. I have never seen him live, but have seen him on film and have 4 of his improvement programmes – wow ! One of the things I like about him is the effort he puts in for charities and prison programmes etc

    What began 25 yrs ago as Robbins’ individual effort to feed two homeless families has now grown into the Anthony Robbins Foundation’s international holiday “Basket Brigade” that feeds more than one million people in nine countries every year and has provided support or initiated programs in 2,046 schools, 758 prisons and more than 100,000 health and human service organizations and homeless shelters to assist the homeless, elderly and inner-city youth. Starting 12 years ago, Robbins personally sponsored a class of disadvantaged 5th graders in Houston, Texas by becoming their personal mentor and sponsor of their college education.

  3. I was lucky enough to attend a Tom Peters seminar about 5 years ago and was blown away by his energy and charisma (2nd only to Robbins.
    I corresponded with the ‘Tom Peters Company’ via email for a bit, and discussed their business model such that they obviously generate revenue from book sales and consultancy, but they also give away an enormous amount of intellectual capital via downloaded files from their website. Their (simple) answer was that it forces Tom to move forward with his ideas.

    I am currently “tuned in” to Juran, and am making lots of use of material in his Quality Handbook (although I am not sure who’s hand it would fit in – ha ha), and have recently used Crosby’s Maturity model with the Management Team within the Department I work in.

    It is interesting to me that in terms of the well known quality guru’s there are some conflicting areas and they therefore challenge us to come to our own conclusions (which is usually the best thing I find). The analogy is that of a ‘Pick & Mix’ solution.

    Obviously, amongst the list of gurus we have talked about previously, there is at least 1 missing, Paul Palmes – no doubt about it.

    Anyway, I have taken enough of your time, so bye for now & keep up the good work.

    I will post this on the website also.

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